Technical support > Windows

Problem starting UFO AI Vers. 2.4 - program crashes after start

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Pink_Lollipop:
Hi guys,

I am having problems starting UFO AI 2.4 on my system. Game crashes after starting it. Operating system sends a crash report to Microsoft.
UFO AI 2.3.1 was running without any problems.

My system specs are: Acer Travelmate 8000, 1.7GHz, 1 GB Ram, Windows XP professional, Service Pack 3, ATi Radeon Mobility 9700 - 128 MB, Direct X 9.0c, latest Driver installed as available.

Any clue why I cannot start the game? How do I solve the problem?

Sandro:
Looks like you are starting the dedicated server (ufoded.exe), not the actual game (ufo.exe). But it's not supposed to crash anyway.

What happens if you start ufo.exe?

Pink_Lollipop:
Actually, when I attached the crashlog file from the server startup, this is the only chance for me to store the crashlog file at all. When I start UFO AI 2.4 the "ufo.exe" file, it starts the log window but after a few seconds, the program just crashes. So I do not have a chance to copy the actual crashlog. Windows XP tells me that it had to cancel program because of error. Desktop works fine afterwards.

What is the problem here?

Sandro:
Game could lose a logfile completely or partially in case of really bad crash. There's a trick to avoid it: start game with "ufo.exe +logfile 2" command. This mode is disabled by default since it could cause major slowdowns in some cases.
But it will allow you to get all the log (if any) up to the crash moment.

Sandro:
Oops -- looks like I've read you wrong: you don't have to copy log from the window, it is stored in the game's folder under "Application Data". Game installer should have put a menu link to there.

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